Legal

Privacy Policy

Prism Pixel  ·  Last updated: March 2026

The short version: We only collect what you give us through our contact form. We don't sell it, share it, or use it for anything other than responding to you. That's it.

1. Who We Are

Prism Pixel is a sole-proprietorship IT services business based in Conroe, Texas, operating under the DBA "Prism Pixel" (prismpixel.net). We provide managed IT support, cloud services, and tech consulting to small businesses in the Houston/Montgomery County area and remotely nationwide.

Questions about this policy? Reach us at hello@prismpixel.net.

2. What Information We Collect

We collect information only when you voluntarily submit it through the contact form on our website. This may include:

  • Your name
  • Your company name (optional)
  • Your email address
  • The message or description of your needs

We do not use cookies, tracking pixels, analytics scripts, or any other passive data collection tools. We do not collect IP addresses, device identifiers, or browsing behavior.

3. How We Use Your Information

The information you submit is used solely to:

  • Respond to your inquiry
  • Discuss your IT needs and determine if we're a good fit
  • Follow up if you've requested ongoing communication

We will never use your information for unsolicited marketing, sell it to third parties, or share it with anyone outside of Prism Pixel without your explicit consent.

4. How Your Form Submission Is Processed

Our contact form is processed through Netlify Forms, a third-party service provided by Netlify, Inc. When you submit the form, your data is transmitted to and stored on Netlify's servers before being forwarded to us. Netlify's handling of this data is governed by their own privacy policy, available at netlify.com/privacy.

We access your submission data to respond to your inquiry. We do not use Netlify for any marketing automation or list management.

5. Data Retention

We retain contact form submissions for as long as reasonably necessary to respond to your inquiry and maintain a record of our communication. If you'd like your information removed, contact us at hello@prismpixel.net and we'll delete it promptly.

6. Your Rights

You have the right to:

  • Request a copy of any personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw any consent you've given at any time

To exercise any of these rights, email us at hello@prismpixel.net. We'll respond within 5 business days.

7. Children's Privacy

Our services are intended for business owners and professionals. We do not knowingly collect information from anyone under the age of 13. If you believe a minor has submitted information through our site, please contact us immediately.

8. Changes to This Policy

We may update this policy occasionally. When we do, we'll update the "last updated" date at the top of this page. We recommend checking back periodically if you have ongoing concerns about your data.

9. Contact

Prism Pixel
Conroe, TX 77301
hello@prismpixel.net
(346) 831-2572