Pricing
Straightforward plans.
Straightforward plans.
No surprise invoices.
Monthly retainers designed for businesses that need real IT support — not just someone to call when things break.
Starter
$550/mo
For solo professionals and small teams that need reliable tech support without the overhead of a full retainer.
- Up to 3 remote support sessions/month
- Microsoft 365 account monitoring
- 1 workstation optimization/month
- Email support, 24-hour response
- Monthly security check-in report
Most Popular
Standard
$1,150/mo
For growing businesses that need consistent IT support, cloud management, and faster response times.
- Up to 8 support sessions/month (remote + onsite)
- Full M365 + cloud monitoring & administration
- Proactive RMM endpoint monitoring
- Phone & email support, 4-hour response
- 2 workstation optimizations/month
- Quarterly IT strategy review
- Priority scheduling
Premium
Custom
Full-service tech concierge for businesses that want to treat IT as a strategic advantage, not an afterthought.
- Unlimited support (remote + priority onsite)
- Full cloud & device fleet management
- Advanced security monitoring & response
- Dedicated advisor — direct line, no queue
- Vendor management & procurement
- Annual IT roadmap & budget planning
- New hire onboarding included
* Onsite support available in Montgomery County & greater Houston. Remote support available nationwide.
Compare Plans
What's included at each tier.
| Feature | Starter | Standard | Premium |
|---|---|---|---|
| Remote support sessions | 3/mo | 8/mo | Unlimited |
| Onsite support | — | ✓ | ✓ Priority |
| M365 monitoring | ✓ | ✓ Full admin | ✓ Full admin |
| RMM endpoint monitoring | — | ✓ | ✓ |
| Response time | 24 hrs | 4 hrs | Direct line |
| Workstation optimizations | 1/mo | 2/mo | Unlimited |
| Security check-in | Monthly | Ongoing | Ongoing + alerts |
| IT strategy review | — | Quarterly | Annual roadmap |
| Vendor & procurement | — | — | ✓ |
| New hire onboarding | — | — | ✓ Included |
FAQ
Common questions.
Do I need to sign a long-term contract?
No. Plans are month-to-month. We earn your business every month — not because you're locked in.
What counts as a "support session"?
Any remote session up to 1 hour focused on a single issue or task — troubleshooting, configuration, training, or maintenance.
Are software licenses included?
No — Microsoft 365 and Azure licenses are billed directly through your account. We help you choose the right plan and manage everything after that.
What if I need more than my plan includes?
Additional sessions and project work are billed at $125/hr. We'll always give you a heads-up before any out-of-scope work.
Do you support macOS and Windows?
Yes — both platforms are fully supported across all plans. Mixed environments are no problem.
Can I start with one-time project work first?
Absolutely. Many clients start with a project like an M365 setup or network audit, then move to a retainer. No pressure either way.
Get Started
Not sure which plan fits?
Book a free 30-minute consult. We'll look at your setup and tell you exactly what makes sense — no upsell, no pressure.
Book a Free Consult →